As part of our commitment to providing a secure hosting environment, we are deprecating the MySQL Database version 5.7, and in its place, we will be upgrading to the latest MySQL Database version 10.x. This update is crucial to ensure the continued security and optimal performance of your hosted applications.

Additionally, we would like to bring to your attention that the following PHP versions—5.5, 5.6, 7.0, 7.1, 7.2, 7.3, and 7.4—are now obsoleted. As a result, we will be removing these versions from our hosting environment. Websites built on these outdated PHP versions may experience disruptions or cease to function altogether.

To avoid any potential issues, we kindly request that you take the following actions:

  1. Upgrade MySQL Database: Please review your application's compatibility with MySQL Database version 10.x and make any necessary updates to ensure a smooth transition.

  2. Update PHP Version: Upgrade your website's PHP version to a supported and more secure version. We recommend using PHP 7.4 or higher for optimal performance and security.

We understand that updating software can be a sensitive process, and we are here to assist you throughout this transition. If you encounter any challenges or have questions, please don't hesitate to reach out to our support team at [Your Support Email or Phone Number].

It is crucial to perform these updates before December 22, 2023, as after this date, the deprecated MySQL Database version and obsolete PHP versions will no longer be supported on our hosting platform.

Thank you for your prompt attention to this matter. We appreciate your cooperation in maintaining a secure and reliable hosting environment.

Best regards,
Technical Support Team

Monday, December 4, 2023

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